Workshop

The Trust Reset

Rebuild the trust that every bold change depends on.

About this Workshop

Many teams carry invisible weight: past reorganizations that went badly, promises that weren't kept, decisions that felt imposed. This scar tissue rarely gets named, but it shows up everywhere, as skepticism, quiet resistance and initiatives that stall before they start.

Most change efforts skip right past it. They set a new goal, plot milestones and hope people come along. This workshop does the opposite: it creates a safe, structured space to surface what has gone unspoken, so the team can actually move forward.

Using guided conversation and practical exercises, participants name what has eroded trust, hear each other's experiences and identify the specific language and habits that undermine credibility. Jordan facilitates with candor and care, keeping the work honest without becoming blame.

The session ends with agreements, not just insights. Teams commit to concrete ways of communicating and following through that rebuild belief over time, and set a clear foundation for the change ahead.

Because no plan works without people who believe in it.

Key Takeaways

  • Recognize the signs of organizational scar tissue that quietly stall progress.

  • Learn a structured, respectful way to surface unspoken frustrations and hurts.

  • Understand why change plans fail when they ignore a team's emotional history.

  • Identify the phrases and habits in leadership language that erode credibility.

  • Practice honest, specific communication that earns real buy-in.

  • Hear and acknowledge different experiences across the team without blame.

  • Create concrete team agreements for communication and follow-through.

  • Leave with a stronger foundation of trust for the change ahead.

Length: Half or full day

Best for: Leadership teams, teams after a difficult change

Pairs with: The Trust Fall

About the Speaker

Jordan Bower: Guide on Your Side

Jordan Bower is a keynote speaker, facilitator and advisor who helps leaders see the future differently. Drawing on 15+ years and work with 200+ organizations, including Autodesk, Mozilla and Rakuten, he turns keynotes into facilitated conversations that blend story, research and live participation, so audiences leave moved to act.

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